Refund policy

REFUND POLICY

At The Plain Project, we want you to be completely satisfied with your purchase.

If you are not satisfied, you may return eligible items within 14 days of receiving your order for a refund.

To qualify for a return, items must be:

  • Unworn and unused
  • In their original condition
  • Returned with any original packaging and tags where applicable

Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

Once your return has been received and inspected, we will notify you of the outcome. Approved refunds will be processed to your original payment method.

To start a return, please contact us at [your email address].